Cancellation Policy

Last updated on September 5th, 2025

Cancel Anytime

You may cancel your Aquin Pro subscription at any time with no penalties or fees. Cancellation is simple and can be done directly through your account settings.

How to Cancel Your Subscription

Cancellation Methods

Through Your Account Settings

Log into your Aquin account and navigate to subscription settings to cancel your Pro plan

Contact Support

Email us at aquin@aquin.app or aquin.explore@gmail.com if you need assistance with cancellation

Pro Monthly Subscriptions ($20/month)

When You Cancel

If you cancel your monthly Pro subscription, the cancellation will take effect at the end of your current billing cycle.

What happens after cancellation:

  • You will continue to have access to all Pro features until the end of your current billing period
  • You will not be charged for the subsequent month
  • Your account will automatically revert to the Free Starter plan
  • You can continue using local AI models and basic features indefinitely
  • Cloud AI message limits will apply as per the Free Starter plan

No Pro-Rata Refunds

Important Billing Information

Please note that we do not offer pro-rata refunds for cancellations made partway through a billing cycle.

This means:

  • Once a monthly subscription period has been paid for, you will retain full Pro access for the duration of that period
  • Cancelling on day 1 or day 29 of your billing cycle provides the same end date
  • You get full value from your subscription regardless of when you cancel
  • No partial refunds are provided for unused days in the billing period

For details on refunds under specific technical circumstances, please refer to our Refund Policy.

Contact Information

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